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    Need reliable towing assistance? Our team is available 24/7 to get you back on the road quickly. Whether it’s a breakdown, flat tire, or roadside emergency, we offer fast, affordable, and professional towing services you can trust.

    FAQ

    Popular questions answered

    We’re a dependable medical transportation service, offering 24/7 safe and timely rides for seniors, patients, and individuals with limited mobility. Below are answers to some frequently asked questions.

    How do I book a ride with Makaya Care?

    Simply give us a call at (954) 818-8951. Our team is available 24/7 to help you schedule a ride, answer your questions, and make sure we understand your specific transportation needs.

    How does the process work?

    Once you call us, we’ll take down your pickup and drop-off details. We confirm the time, address, and any special assistance you need. Then we dispatch a trained driver and keep you updated before arrival.

    Will someone assist me into the vehicle?

    Yes. Our drivers are trained to assist riders from their front door into the vehicle and help with getting in and out safely—especially for seniors or patients using wheelchairs or walkers.

    How soon can I get picked up?

    We can often dispatch a driver within 30–60 minutes, depending on your location and time of day. For important appointments, we recommend calling a few hours in advance when possible.

    Can I call to schedule recurring rides (like for dialysis or therapy)?

    Yes, you can! Let us know your regular schedule, and we’ll book your recurring rides in advance—so you never have to worry about calling every time.

    Do you accept Medicaid or insurance for rides?

    We do not accept Medicaid or insurance. Our services are private pay only. Please call us to discuss rates and payment options.

    Do you need reliable medical transportation?

    We’re just a phone call away. Our caring team is ready to help—any time, any day.